**PLEASE READ ALL OF THE INFORMATION AS IT LISTS MY WORK DAYS AND HOURS!** CONTACT ME BEFORE PLACING A CUSTOM ORDER!!!
This listing is to order a custom design you would like digitized. Please contact me through email or facebook prior to ordering so you know which listing to order. Please send the picture you would like digitized to my email email@example.com or Facebook message it to me atwww.facebook.com/southerndigigirlz. If you email the picture please make the subject line reads "Custom Digitizing Request" so that I can file it accordingly.
Hours of Operation:
I work Monday, Tuesday, Thursday, and Friday. You can reach me from 9 a.m. to 3:00 p.m CST. I will be digitizing and/or testing and creating files during these days throughout the day and night of these days. Please read my work schedule to get an idea of when you would get your design if you were to place an order:
If you were to place an order on a day that I am off(Wednesday, Saturday, and Sunday), I will send you a quote, but will not start working on your design until the following Monday or Thursday. If you need your order rushed, then you will need to check the yes for the "Are you in a hurry to receive your design?" question below and I will tack on a rush fee of $5 for simple designs and up to $15 for more detailed complicated designs.
I generally charge $15 for simple logos and up to $30 for more detailed logos. These prices include any changes and sizes you need!
I always need payment before I begin working on a design!
My turnaround time is 1-3 business days. I always strive to get your design to you within 1-2 business days, but sometimes I am swamped with designs and need the extra 24 hours to catch up. Also, my turnaround time depends on how quickly you approve your proof. I do not test or send a design until you have approved the proof and I do not send a design until I have tested the design.
**Please note that I do not auto digitize designs. I take my time and manually digitize each and every design to perfection! I take pride in my work and will not deliver anything less than the best to you ever! I will always work with you and tweek the design to your liking! All you have to do is ask!**
Should you receive your file and test the design and find errors or find that you are having a tough time getting it to stitch well, please contact me immediately and I will get it fixed ASAP or help you figure out what the problem is!
My goal is for you to get an awesome design that stitches out perfectly!
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